HP Pavilion g7 Notebook PCMaintenance and Service Guide
Category Description Supports dual-channel memory Supports up to 8 GB of system RAM DDR3-1600 MHz, PC3-12800 Supports the following configurations:●
8 Power cord set requirementsThe wide-range input feature of the computer permits it to operate from any line voltage from 100 to120 V ac, or from 220
Requirements for specific countries and regionsCountry/region Accredited agency Applicable note numberArgentina IRAM 1Australia SAA 1Austria OVE 1Belg
Country/region Accredited agency Applicable note numberThe United States UL 21. The flexible cord must be Type HO5VV-F, 3-conductor, 0.75 mm² conducto
9 RecyclingWhen a battery has reached the end of its useful life, do not dispose of the battery in generalhousehold waste. Follow the local laws and r
IndexAAC adapter 13spare part numbers 24AC adapter, spare part numbers22action keysidentifying 8antennalocations 5removal 63spare part number 20, 23,5
external media cards, productdescription 3external monitor port 11Ffanremoval 72spare part number 18, 23, 72feetlocations 32spare part number 18, 23,
original system recovery 89Ppackaging guidelines 29PCHspare part number 18PCH heat sinkremoval 75spare part number 24, 75plastic parts, serviceconside
system boardremoval 68spare part numbers 17, 24,68system recovery 89system restore pointcreating 85restoring 87TThermal Material Kitspare part numbers
Category Description Supports Microsoft® Premium requirements HP TrueVision HD camera (fixed, no tilt) with activity LED, USB 2.0, M-JPEG, 1280 x 72
Category DescriptionPower requirements AC adapter:●90 W RC V HP Smart AC adapter with PFC and localized cable plug support (3-wireplug with ground pin
2 External component identificationFinding your hardware and software informationLocating hardwareTo find out what hardware is installed on your compu
Item Component Description(2) Internal microphone Records sound.(3) Webcam Records video and captures still photographs.To use the webcam, from the St
TopButtons and speakersComponent Description(1)Power button●When the computer is off, press the button to turn onthe computer.●When the computer is in
KeysComponent Description(1) esc key Displays system information when pressed in combinationwith the fn key.(2) fn key Displays system information
LightsComponent Description(1)Power light●White: The computer is on.●Blinking white: The computer is in the Sleep state, whichis an energy-saving mode
TouchPadComponent Description(1) TouchPad on/off button Turns the TouchPad on or off.(2) TouchPad light ●Amber: The TouchPad is off.●Off: The TouchP
Left sideComponent Description(1)External monitor port Connects an external VGA monitor or projector.(2) Vents (2) Enable airflow to cool internal c
© Copyright 2012 Hewlett-PackardDevelopment Company, L.P.AMD is a trademark of Advanced MicroDevices, Inc. Bluetooth is a trademarkowned by its propri
Component Description(7)Audio-out (headphone) jack Connects optional powered stereo speakers, headphones,earbuds, a headset, or a television audio cab
Component Description(5)Hard drive light ●Blinking white: The hard drive is being accessed.●Amber: HP 3D DriveGuard has temporarily parked thehard dri
Bottom componentsComponent Description(1) Battery bay Holds the battery.(2)Battery release latch Releases the battery from the battery bay.(3) Ven
3 Illustrated parts catalogService labelWhen ordering parts or requesting information, provide the computer serial number and modeldescription provide
Computer major components16 Chapter 3 Illustrated parts catalog ENWW
Item Component Spare part number(1) 43.9 cm (17.3 in), HD+, LED, SVA BrightView display assembly: The display assembly is spared at thesubcomponent le
Item Component Spare part number ●For use only with computer models equipped with UMA video memory and FreeDOS1.0683029-001 ●For use only with compute
Item Component Spare part number ●500 GB, 7200 rpm 634925-001 ●500 GB, 5400 rpm 669299-001 ●320 GB, 7200 rpm 641672-001 ●320 GB, 5400 rpm 622643-001
Display assembly subcomponentsItem Component Spare part number(1) Display bezel 682741-001(2) Webcam/microphone module HD 703461-001(3) Display Hinge
Mass storage devicesItem Component Spare part number(1) Optical drive (includes bezel and bracket): ●Blu-ray ROM DVD±R/RW Super Multi Double-Layer Dri
Safety warning noticeWARNING! To reduce the possibility of heat-related injuries or of overheating the device, do notplace the device directly on your
Miscellaneous partsComponent Spare part numberHP Smart AC adapter:●90 W RC V HP Smart AC adapter with Power Factor Correction (PFC) (for computer mode
Spare part number Description634925-001 500 GB, 7200 rpm hard drive (9.5 mm (0.37 in) × 6.35 cm (2.50 in) SATA, does not includehard drive bumpers, br
Spare part number Description682754-001 Plastics Kit (includes service door)682755-001 43.9 cm (17.3 in), HD+, LED, SVA BrightView display panel682757
Spare part number Description699146-001 Keyboard with black finish for use in the United States (includes cable)699146-031 Keyboard with black finish
4 Removal and replacementproceduresPreliminary replacement requirementsTools requiredYou will need the following tools to complete the removal and rep
Drive handlingCAUTION: Drives are fragile components that must be handled with care. To prevent damage tothe computer, damage to a drive, or loss of i
CAUTION: A product can be degraded by as little as 700 V.Typical electrostatic voltage levels Relative humidityEvent 10% 40% 55%Walking across carpet
Packaging and transporting guidelinesFollow these grounding guidelines when packaging and transporting equipment:●To avoid hand contact, transport pro
Equipment guidelinesGrounding equipment must include either a wrist strap or a foot strap at a grounded workstation.●When seated, wear a wrist strap c
Component replacement proceduresThis chapter provides removal and replacement procedures.IMPORTANT: There may be as many as 67 screws that must be rem
iv Safety warning notice ENWW
Computer feetDescription Spare part numberRubber Feet Kit 680563-001The computer feet are adhesive-backed rubber pads. There are four rubber feet that
BatteryDescription Spare part number6 cell, 55 Whr, 2.55 Ah, Li-ion battery (select models only) 593554-0016 cell, 47 Whr, 2.20 Ah, Li-ion battery 593
Service doorDescription Spare part numberPlastics Kit (contains the service door) 682754-001Before removing the service door, follow these steps:1. Sh
Optical driveNOTE: The optical drive spare part kit includes a bezel and bracket.Description Spare part numberBlu-ray ROM DVD±R/RW Super Multi Double-
3.Pull the optical drive (3) out from the front until the optical drive is completely removed from thecomputer.4. Remove the two Phillips M2.0 x 3.0 s
5.Insert a straightened paper clip into the release access opening (1) in the bezel.6. Press the release tab (2) and remove the bezel from the tab sid
Hard driveNOTE: The hard drive spare part kit does not include the hard drive cable, hard drive bumpers, orhard drive bracket and screws.Description S
2.Lift the hard drive at an angle (2), and then remove the hard drive (3).3.Disconnect the hard drive cable (1). Remove the front bumper (2) and back
Memory moduleWARNING! To reduce the risk of electric shock and damage to the equipment, unplug the powercord and remove all batteries before installin
2.Remove the memory module (2) by pulling it away from the slot at an angle.CAUTION: To prevent damage to the memory module, hold the memory module by
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5.Gently press the memory module (3) down, applying pressure to both the left and right edges ofthe module, until the retention clips snap into place.
WLAN moduleDescription Spare part numberQualcomm Atheros AR9485 802.11 b/g/n 1×1 WiFi Adapter 675794-001Ralink RT3290LE 802.11 b/g/n 1x1 WiFi and Blue
3.Remove the WLAN module by pulling the module away from the slot at an angle (3).NOTE: The WLAN module is designed with a notch to prevent incorrect
KeyboardNOTE: The keyboard spare part kit includes a keyboard cable.Description Spare part numberKeyboard with black finish for use in the Adriatic Re
Remove the keyboard:1. Remove the Phillips M2.5×6.5 screw that secures the keyboard to the computer.2.Turn the computer right-side up with the front t
6.Lift the rear edge (1) of the keyboard, and then move the keyboard (2) toward the display panel.7.Tilt the keyboard forward (1) onto the palm rest.
Top coverNOTE: The top cover spare part kit includes the TouchPad.Description Spare part numberBright purple 682760-001Ruby red 682761-001Winter blue
Remove the top cover:1. Disconnect these cables from the system board:(1) Power button board ZIF cable(2) Speaker cable(3) TouchPad button board ZIF c
5.Remove the 15 Phillips M2.5 x 7.0 screws that secure the top cover to the computer.6. Turn the computer right-side up, with the front toward you.7.
SpeakersDescription Spare part numberSpeaker Kit (includes left and right speakers and cable) 682759-001Before removing the speakers, follow these ste
Computer feet ... 32Battery ...
4.Lift the speakers (4) to remove them from the top cover.Reverse this procedure to install the speakers.Power button boardDescription Spare part numb
2.Remove the power button board and cable.Reverse this procedure to install the power button board.ENWWComponent replacement procedures53
TouchPad button boardDescription Spare part numberTouchPad button board (includes cable) 682753-001Before removing the TouchPad button board, follow t
5.Carefully invert the TouchPad button board (1).6. Release the ZIF connector to which the TouchPad LED board cable is connected, and thendisconnect t
Remove the TouchPad LED board and cable:1. Turn the top cover upside down, with the front toward you.2. Apply slight pressure to the retaining clips (
Display assembly Description Spare part number43.9 cm (17.3 in), HD+, LED, SVA BrightView display panel 682755-001Antenna Kit (includes left and right
2.Release the wireless antenna cables (2) from the clips and the opening in the base enclosure.NOTE: It may be necessary to release the USB board ZIF
5.If it is necessary to replace the display bezel or any of the display assembly subcomponents:a. Remove the plastic screw covers (1) and the two Phil
b.Disconnect the webcam/microphone cable (2) from the webcam/microphone module.c. Remove the webcam/microphone module. 7. If it is necessary to replac
8.If it is necessary to replace the display panel:a. Remove the four bottom Phillips M2.5 × 3.5 screws and the two top Phillips M2.5 × 2.5screws that
Restore and recovery ... 87Using Windows Re
c.Release the adhesive strip (2) that secures the display panel cable to the display panel, andthen disconnect the display panel cable (3) from the di
10.If it is necessary to replace the display panel cable:a. Release the adhesive and tabs (1) on the display enclosure shielding that secure the displ
c.Remove the wireless antenna cables and transceivers. Reverse this procedure to reassemble and install the display assembly.Optical drive cableDescri
3.Release the optical drive connector from the base enclosure by prying the clips (3) that securethe optical drive connector to the base enclosure.4.
USB boardDescription Spare part numberUSB board (includes cable) 682752-001Before removing the USB board, follow these steps:1. Shut down the computer
Reverse this procedure to install the USB board.Power connectorDescription Spare part numberPower connector (includes cable) 682744-001Before removing
System boardNOTE: The system board Thermal Material Kit, part number 680571-001,includes replacement thermal paste and pads.Description Spare part num
Remove the system board:1. Disconnect the following cables from the system board:(1) Display panel cable(2) Optical drive cable(3) USB board cable(4)
RTC batteryDescription Spare part numberRTC battery 637193-001Before removing the RTC battery, follow these steps:1. Shut down the computer.2. Disconn
Reverse this procedure to install the RTC battery.ENWWComponent replacement procedures71
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Fan and heat sinkNOTE: The fan and heat sink spare part kits include replacement thermal material.Description Spare part numberHeat sink for use only
3.Loosen the four captive screws (2) and the three captive screws (3) that secure the heat sink tothe system board.NOTE: Due to the adhesive quality o
1. If it is necessary to replace the fan, turn the fan and heat sink upside down with the fantoward you.2. Remove the two Phillips M1.5 × 2.5 screws (
PCH heat sinkDescription Spare part numberPCH heat sink 683843-001Before removing the PCH heat sink, follow these steps:1. Shut down the computer.2. D
2.Remove the PCH heat sink by lifting straight up (2).NOTE: Due to the adhesive quality of the thermal material located between the heat sink andsyste
3.Disconnect the power from the computer by first unplugging the power cord from the AC outletand then unplugging the AC adapter from the computer.4.R
5 Using Setup Utility (BIOS) andSystem Diagnostics (Windows 8)Setup Utility, or Basic Input/Output System (BIOS), controls communication between all t
Downloading a BIOS updateCAUTION: To reduce the risk of damage to the computer or an unsuccessful installation, downloadand install a BIOS update only
Using System DiagnosticsSystem Diagnostics allows you to run diagnostic tests to determine if the computer hardware isfunctioning properly.To start Sy
6 SpecificationsComputer specifications Metric U.S.Dimensions:Width 41.2 cm 16.23 inDepth 26.77 cm 10.5 inHeight (front to back) 3.11 cm to 3.68 cm 1.
1 Product descriptionCategory DescriptionProduct Name HP Pavilion g7 Notebook PCProcessors AMD A10-4600M processor (3.2 GHz/2.3 GHz, 1600 MHz/4.0 MB L
43.9 cm (17.3 in) display specifications Metric U.S.DimensionsHeight 23.3 cm 9.2 inWidth 39.9 cm 15.7 inDiagonal 43.9 cm 17.3 inNumber of colors 262 K
1 TB* 750 GB* 640 GB* 500 GB* 320 GB**Size refers to hard drive storage capacity. Actual accessible capacity is less. Actual drive specifications ma
BD ROM DVD±R/RW Super Multi Double-Layer DrivespecificationsApplicable disc Read BD-ROM, BD-ROM-DL, BD-R, BD-R-DL, BD-RE, BD-RE-DL, DVD-ROM, DVD+R,DV
7 Backing up, restoring, andrecovering (Windows 8)Your computer includes tools provided by HP and the operating system to help you safeguard yourinfor
libraries, desktop, contacts, and favorites. If files are accidentally deleted from the hard drive andthey can no longer be restored from the Recycle
Restore and recoveryThere are several options for recovering your system. Choose the method that best matches yoursituation and level of expertise:●If
Using Windows Refresh for quick and easy recoveryWhen your computer is not working properly and you need to regain system stability, the WindowsRefres
3.Click Change PC settings in the bottom-right corner of the screen, and then select Generalfrom the PC settings screen.4. Under Remove everything and
To start HP Recovery Manager from the HP Recovery partition:1. Press f11 while the computer boots.– or –Press and hold f11 as you press the power butt
Follow these steps to remove the HP Recovery partition:1. From the Start screen, type recovery, and then select HP Recovery Manager.2. Select Remove R
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