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57Chapter 4 Problem, Meet Solution
If you have trouble scrolling with your mouse
 Ifyouhaveamousewithascrollballandthescrollingfeelsroughorthescrollball
isn’tscrollingup,down,orside-to-side,holdthemouseupside-downandrolltheball
vigorouslywhilecleaning.
 See“CleaningYourMouse”onpage68formoreinformation.
If you have a problem using your iMac or working with Mac OS X
 Iftheanswertoyourquestionisn’tinthismanual,lookinMacHelpforinstructions
andtroubleshootinginformation.IntheFinder,chooseHelp>MacHelp.
 ChecktheAppleSupportwebsiteatwww.apple.com/supportforthelatest
troubleshootinginformationandsoftwareupdates.
If your date and time settings get lost repeatedly
 Youmayneedtohavetheinternalbackupbatteryreplaced.Forinformationabout
contactingAppleforservice,see“LearningMore,Service,andSupport”below.
Learning More, Service, and Support
YouriMacdoesnothaveanyuser-serviceableparts,exceptthekeyboard,mouse,and
memory.Ifyouneedservice,contactAppleortakeyouriMactoanAppleAuthorized
ServiceProvider.YoucanndmoreinformationaboutyouriMacthroughonline
resources,onscreenhelp,SystemProler,orAppleHardwareTest.
Online Resources
Foronlineserviceandsupportinformation,gotowww.apple.com/support.Choose
yourcountryfromthepop-upmenu.YoucansearchtheAppleCareKnowledgeBase,
checkforsoftwareupdates,orgethelponApple’sdiscussionforums.
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