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CD stuck in imac, eject sounds have gone silent too
hal9k
Posted 19 February 2008 - 09:02 PM
Hi. Yesterday a brand new movie CD got stuck in my aluminium imac (OS:Tiger). Did all the usual things. Reboot
with mouse held down, hitting the eject button (in finder, disc utility, itunes), option-command-p-r, unplugging
everything (mouse connected to computer instead of keyboard) and restarting, credit card/business card trick...
Nothing helps. In the beginning the imac made sounds as if it was trying to eject the cd, but after 30 minutes or so
it stopped doing that too. The disc icon too stopped showing on the desktop. Left it overnight. Started the imac
again this morning, the disc icon was displayed on the desktop, dragged it to trash. But no ejection. Shut the
computer and started again. The icon had disappeared again. Will this thing ever come out?
This had happened a month back too, and leaving the disc overnight with the power cord unplugged had did the
trick. Not this time, though. When the icon was there on the desktop I played the movie on Quicktime player and
the movie played fine. Means the Superdrive is working. So why has the eject mechanism gone silent?
I am out of the 3-month on-site service period (bought the imac in September 2007) . Any idea how much it would
cost to get Apple take the CD out on-site? Don't want to lug the thing to the service centre, which is far away from
where I stay.
The imac itself is working ok, all silent, as if nothing has happened. Had never expected the Mac experience to be
so bad. Have had nothing but grief since September.
-hal9k
Bombay
edmetric
Posted 19 February 2008 - 09:37 PM
If the CD/DVD works then it is software not releasing the drive. What OS version are you using? What QT
version? Are there any applications open? Can you boot into safe mode?
Here are a couple of more tries.
Hold down the C key during reboot as if you were installing software. The computer checks the CD, identifies it as
non-install and spits it out.
There are two commands that can be used in the Terminal (located in Applications/Utilities) which can be used to
force disk ejection:
The first command to try is drutil tray eject. Simply type in this command and press return.
The other method takes a little more work but can work in instances where the first method fails.
Type the command drutil list into the Terminal and press return . This will provide a list of all currently connected
removable devices.
Use the command drutil tray eject 1
In the above command, the number "1" should be replaced with whatever drive number you obtained in the first
step. Just be careful that you are ejecting the proper device which is the CD/DVD device and not your hard drive.
How about just doing this from the terminal:
fstat | grep Diskname (to see if any files are open)
df (to get the /dev name of the drive)
hdiutil eject -force /dev/drivename (where you got drive name from df)
As a side note, you can enable another means of ejecting disks by opening the folder
System/Library/CoreServices/Menu Extras and double-clicking the file "Eject.menu". An eject icon will appear in
the menubar that can be used to close and open selected optical drives.
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