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7 Problem solving 103
Clearing jams
Clearing jams from the output areas
To clear jams in the stacker or stapler/stacker
1 If the jam extends into the output bins, slowly and carefully pull the paper
straight out of the product so that it does not tear.
2 Move the output device away from the product.
3 On the stacker, lift the wire on Bin 2 of the device, and carefully pull out any
paper from this area. If you have a stapler/stacker. On the stapler/stacker,
carefully pull out any paper that might be protruding from the accumulator area.
Note Only the stacker has the wire on Bin 2.
4 Locate the green handle in the flipper area and lift the handle.
1
2
3
4
- Copyright and License 2
- Trademark Credits 2
- Contents 3
- 3 Digital sending 4
- 4 Walk-up copying 4
- 5 Printing 4
- 6 Product maintenance 6
- 7 Problem solving 6
- A Specifications 7
- B Control panel menus 7
- D Printer commands 8
- E Regulatory information 8
- F Administration tasks 8
- The basics 9
- Copying and sending 10
- Print cartridge 10
- high-speed copy connection 12
- hard disk 12
- HP EIO hard disk 13
- Windows software 14
- Macintosh software 14
- Driver help 17
- Additional drivers 17
- Software for Windows 18
- Help system 20
- The control panel 21
- Control panel layout 22
- Control panel features 23
- Control panel navigation 24
- Cancel button 25
- OK button 25
- Original 26
- Image modification 27
- Send Options 27
- Digital sending 29
- Digital-sending basics 30
- Sending documents 31
- Changing the settings 32
- Using the address book 34
- More information 35
- Walk-up copying 36
- Basic copying instructions 37
- Copying using the ADF 40
- Copying books 40
- Creating a stored job 41
- Selecting the output bin 42
- Selecting an output location 43
- Altering the image 44
- Sharpness 45
- Printing 46
- Orienting media 47
- Basic printing instructions 54
- Printing envelopes 56
- To load envelopes in Tray 1 57
- To change the fuser levers 58
- Printing special paper 60
- Printing transparencies 61
- Printing full-bleed paper 62
- Using features in the driver 63
- Different first page 64
- Blank back page 65
- Customizing Tray 1 operation 66
- Job retention features 69
- Printing a private job 70
- Deleting a private job 71
- Storing a print job 72
- Deleting a stored job 73
- Creating a QuickCopying job 74
- TART. The job prints 75
- Deleting a QuickCopy job 76
- Proofing and holding a job 77
- Deleting a held job 78
- Printing a job using FIR 80
- Making booklets 82
- Product maintenance 83
- Cleaning the product 84
- To clean the ADF rollers 87
- Cleaning the scanner glass 89
- Managing the print cartridge 90
- Checking the toner level 91
- Print cartridge conditions 92
- Shaking the print cartridge 93
- Problem solving 94
- Jam locations 96
- To clear jams in Tray 1 97
- To clear jams in Tray 4 100
- 7 Problem solving 107 107
- Clearing jams 107
- 10 Reattach the finisher 107
- 7 Problem solving 114 114
- Solving repeated paper jams 116
- If a message persists 117
- Using the product help system 117
- 7 Problem solving 137 137
- Light print or fade 140
- Dropouts 140
- Gray background 141
- Toner smear 141
- Loose toner 141
- Repeating defects 142
- Misformed characters 142
- Page skew 142
- Curl or wave 143
- Wrinkles or creases 143
- Detecting product problems 145
- Determining product problems 146
- TART to resume printing 151
- Cabling configurations 163
- Selecting an alternate PPD 164
- 7 Problem solving 166 166
- To print an information page 167
- Menu map 168
- Configuration page 169
- Supplies status page 171
- Usage page 172
- PCL or PS font list 173
- File directory page 174
- Jetdirect page 175
- Event log page 176
- Printing a paper path test 177
- Specifications 178
- Envelope margins 184
- Control panel menus 185
- Printing submenu 186
- Print quality submenu 186
- System setup submenu 186
- I/O submenu 186
- Resets submenu 186
- Information menu 188
- Paper handling menu 189
- Configure device menu 191
- more than 100 g/mm 192
- Copying submenu 193
- Enhancement submenu 195
- Sending submenu 196
- Printing submenu 197
- Print quality submenu 202
- System setup submenu 205
- I/O submenu 210
- Parallel input submenu 211
- EIO submenu 212
- Resets submenu 216
- Product memory and expansion 218
- Installing memory 220
- To install DIMMs 221
- Checking memory installation 224
- Printer commands 227
- HP-GL/2 228
- Combining escape sequences 230
- Selecting PCL 5e fonts 231
- Regulatory information 237
- Protecting the environment 238
- ENERGY STAR® Partner 239
- Administration tasks 243
- Embedded Web access server 244
- TCP/IP assignment 245
- Automatic discovery 245
- Changing an IP address 246
- Embedded Web server 247
- LDAP addressing settings 248
- Preferences settings 249
- Using Find Send Gateways 250
- Using your e-mail client 250
- Using control panel menus 251
- HP Disk Management Utility 252
- Software for networks 253
- Diagnostics menu 254
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- 277 277
- 278 278
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