Apple Mac OS X Server Print Service Administration For Version 10.4 or Later Manual do Utilizador descarregar pdf (Página 54)

54 Chapter 5 Solving Problems

• If Windows NT 4.x clients can’t print to the server, make sure that the queue name is

not the TCP/IP address of the printer or server. Use the DNS host name instead of the

printer or server address or, if there is no DNS name, enter a queue name containing

only letters and numbers.

Jobs in a Server Queue Don’t Print

• Make sure that neither the queue nor the jobs in it are on hold. Open Server Admin,

select Print in the Computers & Services list, and click Queues and Jobs.

• Make sure that the printer is connected to the server or to the network to which the

server is connected.

• Make sure the printer is turned on and that there are no problems with the printer

itself (out of paper, paper jams, and so on).

• Review the print logs for additional information. Open Server Admin, select Print in

the Computers & Services list, and click Logs.

Print Queue Becomes Unavailable

• If you changed a print queue name that has already been shared, print jobs sent by

users to the old queue name will not be printed. Users need to set up their

computers again to use the queue with its new name.

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Apple Mac OS X Server Print Service Administration For Version 10.4 or Later Manual do Utilizador Página 54