Apple Processor Cage and Clips Guia de Instalação descarregar pdf (Página 78)

Remote Support sends diagnostic information, such as system health statistics, configuration data,

performance data, and system events, to HP 3PAR Central. These diagnostics are required for HP

to perform fault detection and analysis on your HP 3PAR StoreServ Storage system that help

maximize your storage availability.

All remote communications are encrypted and transferred securely to HP 3PAR Central, and no

customer application data is ever transferred. No other business information is collected, and the

data is managed according to the HP Data Privacy policy. For more information, visit http://

www8.hp.com/us/en/privacy/privacy.html.

Requirements for Setting Firewalls and Ports

Meeting firewall and port requirements are necessary when configuring inbound and outbound

connections on HP 3PAR arrays. An inbound connection enables remote access to SP and StoreServ

for authorized HP 3PAR support personnel. An outbound connection enables diagnostic data

transfer such as alerts, StoreServ, SP log files, and configuration files for remote diagnosis.

Secure Network Mode is a mode used for communication between the SP and HP 3PAR Connection

portal for diagnostic data transfer (Outbound) and Remote Access (Inbound).

NOTE: Connectivity to only one of the Global Access Servers is required for remote support.

Table 14 Firewall and Port Requirements

Secure Network ModeNetwork Requirement

Your DNS server should allow remote3par.houston.hp.com

to be resolved to 15.201.225.95

3PAR support portal IP address

Port 443 (https) to be opened (outbound) between service

processor IP and the following IP address:

Outbound connectivity (Secure Service Collector Server)

• remote3par.houston.hp.com 15.201.225.95 (primary

IP address)

• remote3par.houston.hp.com 15.240.56.190

(secondary IP address)

Port 443 (https) to be opened (outbound) between Service

Processor IP and the following IP addresses:

Inbound connectivity (Global Access Server)

• 15.201.200.205 g4t2481g.houston.hp.com

• 15.201.200.206 g4t2482g.houston.hp.com

• 15.240.0.73 g9t1615g.houston.hp.com

• 15.240.0.74 g9t1616g.houston.hp.com

NOTE: If the StoreServ Storage system or the SP are placed on different IP networks and an IP

firewall exists between them, the following ports must be opened for communication between the

StoreServ Storage system and the SP:

• Port 22 (SSH)–Used for depositing and executing programmatically driven service scripts and

for collecting an archive of diagnostic data (known as an InSplore).

• Port 5781 (Event Monitor)–Used for monitoring system events on the StoreServ Storage system.

• Port 5782 (CLI)–Used for gathering system health information, configuration data, and

performance data.

To enable a proxy server for remote support:

1. Enter proxy server settings, if applicable.

2. If applicable, check the Enable authentication box to enable the setting. Enter the required

credentials.

78 Setting Up the Service Processor and Storage System

1 2 ... 73 74 75 76 77 78 79 80 81 82 83 ... 116 117

Comentários a estes Manuais

Sem comentários

Apple Processor Cage and Clips Guia de Instalação Página 78

Comentários a estes Manuais