
Chapter 2 Mail Service Maintenance 71
Retrying Undelivered Outgoing Messages
Sometimes the outgoing mail queue has undelivered messages. These messages are
properly addressed, but for some reason (destination server is down, the firewall was
blocking the outgoing port for SMTP, etc.) the messages aren’t sent. You can attempt to
send them again. Normally, the mail server will attempt to retry sending all by itself,
but you may want to trigger it manually instead of waiting.
To try to send an outgoing message again:
1 In Server Admin, select Mail in the Computers & Services pane.
2 Click Maintenance.
3 Click the Mail Queue tab.
4 Select the message to retry sending.
Hold down the shift key or the command key to select more than one message.
5 Click Retry.
Where to Find More Information
You can find more information about mail service in books and on the Internet.
Books
For general information about mail protocols and other technologies, see these books:
• A good all-around introduction to mail service can be found in Internet Messaging, by
David Strom and Marshall T. Rose (Prentice Hall, 1998).
• For more information on MX records, see “DNS and Electronic Mail” in DNS and BIND,
3rd edition, by Paul Albitz, Cricket Liu, and Mike Loukides (O’Reilly and Associates,
1998).
• Also of interest may be Removing the Spam: Email Processing and Filtering, by Geoff
Mulligan (Addison-Wesley Networking Basics Series, 1999).
• To learn about email standards, see Essential email Standards: RFCs and Protocols
Made Practical, by Pete Loshin (John Wiley & Sons, 1999).
• To learn more about Postfix, see Postfix, by Richard Blum (Sams; 1st edition, 2001)
• To learn more about Cyrus, see Managing IMAP, by Dianna Mullet, Kevin Mullet
(O’Reilly & Associates, 2000)
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